The one thing specifically we ask from our internet service providers is speed. If we have subscribed to an internet plan that offers high-speed internet, we would very much be entitled to receive that speed. That seems to be the basic principle, right? However, this does not always seem to be the case. We live in an imperfect world and sometimes internet service providers have to make do with some lack in performance. The burden of handling that dip or lack in performance falls upon none other than the customer care service representatives and centers but we’ll get into that later.
There can be no specific definition that could sum up what internet speed qualifies as enough or high for an individual or even a household, the main reason for this is that internet speed and requirements are quite subjective and vary from individual to individual and similarly from household to household.
Bringing the conversation back to customer service. Internet service providers like Spectrum Internet have, in recent times, really paved the way through their Spectrum Customer Service on what exactly are the benefits of having a good or decent running network or department that has the sole purpose of handling all the issues of the customer. Through this department not only does the internet service provider make sure that the customer remains satisfied rather the representative of the company also ensures that if or when a customer picks up the phone to complain about a dip in internet performance, but the levels of frustration that the consumer feels are also way low than what they were before he or she made the call.
Define Internet Speed and Why Is a High Internet Speed Important?
A ballpark definition of what exactly is internet speed would be the time it takes for a specific level or volume of data to be moved, transmitted, or transferred from one place to another through the internet. There is no denying that we all would love to have as fast of an internet connection as we currently have, it is basic human nature to want more and that is not a bad thing.
The question that we are currently trying to answer is that why do we need a high-speed internet connection? Well just take a moment and think about it. Do you like to wait in line at the DMV or the bank? If not, then you know exactly what we are about to put in front of you. Lag is quite similar to waiting in line as you wait for things to come full circle, take listening to a simple song on YouTube. You type in the name or title of the song and after a few seconds you see the thumbnail of the song you want to play but once you click on the song option, it takes a lot of time to open, and then in between playing you see that due to lag, the entire experience of listening to a song gets ruined. That is just one example of why high-speed internet is really important.
How to Test Your Internet Speed?
Knowing or examining the performance levels of your internet connection is quite necessary from time to time. Now, why is doing this important? Simply put, knowing the performance levels of your internet and the overall satisfaction of one’s yourself allows you to make better decisions regarding internet subscriptions, plans and packages later on in life.
Another reason why you should constantly be analyzing the speed of your internet is to keep a check on the performance levels of the internet and the internet service provider. Due to this, you could be quick to react to any dip in the performance levels of the internet connection or even from the end of the internet service provider.
We would advise you to simply just google for the “Best internet speed tests” and you will get several links that could help you out. We would recommend to our iOS and Android users and friends to download the Ookla applications on their phones, tablets, and laptops so that they can just as easily and consistently keep a check on their internet speed and connectivity.
Upload Speed Vs Download Speed
Upload Speeds are defined as the time it takes for information entered by the user in the form of text or through a selection of options to be run through the internet connection to receive the result of the command that has been entered. An example of upload speed is the time it takes for the result of any query to pop up on your screen once you enter it on the google search engine.
Download speeds are in essence the complete opposite. The projections of the result that is given to you are all a result of download speed. Another example could be the time it takes to download a couple of images or files from your e-mail to your laptop or Wi-Fi-enabled device.
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